How to restore medical documents/vaccination cards remaining in the non-government-controlled areas of Ukraine?

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1. See a doctor at your actual place of residence

First of all, contact your family doctor, general practitioner or pediatrician at the place of your temporary residence. The doctor will have access to medical records through the electronic healthcare system Electronic Healthcare System (EHS).

  • If the data on vaccinations or medical examinations have been entered into the Electronic Healthcare System (EHS), the doctor can generate and provide you with a statement of vaccinations or other necessary medical documents.

2. Missing data in the Electronic Healthcare System (EHS)

If information about vaccinations or medical examinations is not entered into the Electronic Healthcare System (EHS):

  • Contact the medical facility where the examination, treatment or vaccination was performed.
  • The doctor or relevant medical staff can:
  • Enter data into the Electronic Healthcare System (EHS) based on paper archival records (if technically possible).
  • Provide copies of medical records or a certificate of vaccination if it is not technically possible to enter data into the system.

3. Restoration of vaccinations in the absence of confirmation

If it is not possible to confirm the vaccinations, the doctor will provide recommendations for examinations and vaccinations in accordance with the preventive vaccination schedule. If necessary, the vaccination is repeated.


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