What do I need to come to the clinic/ambulatory to see a family doctor/therapist/paediatrician?

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1. If a declaration is signed with a family doctor:

  • No additional documents are required.

2. If you visit another primary care doctor (general practitioner, pediatrician) during martial law:

1. A declaration with a family doctor is not required. For an appointment, you must have

  • an identity document (passport, refugee certificate, etc.)
  • a certificate of the registration number of the taxpayer's account card (identification code);
  • a child's birth certificate (if the appointment is necessary for the child).

2. Additionally during the visit:

  • Provide information about the medicines that the patient takes regularly.
  • Provide the surname, name, patronymic of the family doctor (if any).

Ways to make an appointment:

1. Online:

  • If there is a medical information system (MIS) in the facility that allows making an appointment.

2. In person at the registration office of the healthcare facility.

3. Without an appointment - by contacting the doctor on duty.

Useful information:

The address of the nearest medical institution can be found by calling the hotline 1677.

Do you have any questions?

Email us, and the manager will respond to all your inquiries shortly.