Enforcement of Child Support for Minors Questions of acquisition / renewal / registration of ownership of housing, land, property Pension issues Questions of compensation for damaged/destroyed property Enforcement proceedings Inheritance questions Labor issues, including employment, dismissal, salary, accounting and payments to the unemployed, confirmation of seniority Mobilisation questions for privileged categories of citizens Issues of IDP status and payments of accommodation allowance Status of a person with a disability as a result of war (for civilians)Issues of social security Ukrainians abroad. (refugee, asylum seeker, temporary protection status)Diia, other digital public services. Issues related to obtaining a digital signature (QES)Registration of births and deaths in the government-controlled/non-government-controlled area Issues of declaring a person dead or missing The issue of captivity (deprivation of personal liberty) of civilians Access to medical care and medical records Education access Registration, termination and relocation of sole proprietorships for IDPs and war-affected people Regulation of volunteer activities and public organisations Acquisition of Ukrainian citizenship / obtaining a residence permit / staying in Ukraine Obtaining personal documents for the first time and replacing lost ones Gender based violence / domestic violence Guardianship and custody of children and incapacitated persons General issues of traveling abroad Social protection of veterans Subsidies question

DRC Projects

Gender based violence response (GBV)

The DRC specialists provide free and confidential support, including information about available services, to women and men affected by violence, domestic violence, harassment and other forms of abuse.
Our hotline operates from 9am-5pm, Monday to Friday and ee also offer in-person consultations in Kherson, Mykolaiv, Zaporizhzhia, Kharkiv and Chernihiv.

Psychosocial support programmes (PSS)

The DRC Psychosocial support programmes (PSS) aim to reduce distress and help people cope better with their lives. DRC offers individual support through both online and face-to-face modalities, as well as group support in communities. DRC ensures total confidentiality during both group and individual sessions.

Information portal

Conditions for crossing the border with the country

Travel conditions in Estonia

Conditions for crossing the border with the country of Estonia

Conditions for traveling in Latvia

Conditions for crossing the border with Latvia

Travel conditions Lithuania

Conditions for crossing the border with Lithuania

Can Ukrainian citizens who have been granted temporary protection in Norway travel to other EU member states?

Conditions for crossing the border with Norway

What actions and requirements are established for persons using the visa regime to return to Ukraine or travel to another country in order to avoid losing their visa or biometric residence permit, and how does this affect the receipt of social benefits and refugee or humanitarian protection status?

What documents are required for crossing the UK state border, in particular for Ukrainian citizens, and what procedures are applied in case of loss or expiration of a passport/foreign passport while staying in the UK?

What conditions and restrictions apply to the temporary protection granted to Ukrainian citizens in the territory of the European Union in accordance with Decision (EU) 2022/382, in particular, regarding their movement and departure from Romania to Ukraine?

What are the conditions and procedures for entering Romania for Ukrainian citizens?

Do you have any questions?

Email us, and the manager will respond to all your inquiries shortly.