Contact Us

Any questions? DRC has answers!

Check our Q&A section first! There you will find answers to the most common customer questions. We have collected them in one place so that all users can easily find the answers they are looking for.

Didn't find what you were looking for?

Our support team is available 24/7 and ready to provide professional assistance with any questions. You can contact us via chat, email us at [email protected] or call us at the following number 0 800 33 95 18.

Feel free to contact us if you have any questions, comments or suggestions. We are always here to help!

Important to know.

• All consultations on this platform are free of charge.
• The lawyers/attorneys who provide services on this platform cannot demand that you pay for their services on the platform.
• All consultations on this platform are absolutely free of charge - no one can demand payment and/or exchange for anything.

The Danish Refugee Council also has a whistleblower policy, which means that if you report a violation in good faith (suspecting that the allegation is true), you are protected from retaliation. Please see the different reporting mechanisms below:

• If your rights have been violated.
• If you have been extorted in exchange for receiving advice on this platform
• If your data and/or other confidential information has been disclosed.
• Please report via the following communication channels:
There is an online form that can be completed.

There are also emails that you can contact:
• [email protected] - (mailbox to receive notifications at the regional level)
• [email protected] - (mailbox for receiving messages at the HQ level)