Assistance in cancelling a court order

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Nelia is an internally displaced person currently residing in the village of Dykanka in the Poltava region. One day, she received a notification via the “Diia” mobile application about the initiation of enforcement proceedings. It turned out that a debt of approximately 5,500 UAH for unpaid utility services had been claimed from her and her husband by the company “Donetskteplokomunenerho.”

Nelia was confused and distressed, as she had not been living at her registered place of residence and had not been using any utility services. She reached out to a lawyer from the NGO “Institute of Analytics and Advocacy” to clarify her possible actions and legal consequences.

The lawyer prepared a written statement addressed to the claimant — the utility provider — including a notice and documents confirming the fact of her non-residency in the property, in accordance with the Resolution of the Cabinet of Ministers of Ukraine dated March 5, 2022, No. 206 “Certain Issues Regarding the Payment of Housing and Utility Services During Martial Law.”

In addition, the lawyer prepared an Application for Cancellation of the Court Order. The application referenced the factual circumstances of the case, relevant legal provisions, and case law from the Supreme Court of Ukraine and the European Court of Human Rights. The court granted the application, and justice was restored.


Free legal aid in Poltava region is provided by the NGO “Institute for Analytics and Advocacy” in cooperation with the Danish Refugee Council (DRC) and with financial support from the European Union.

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