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Frequently asked questions
Booking a consultation with a lawyer
We appreciate your interest in our Platform!
By following this link, you will be able to watch a short video that will help you better understand the process of scheduling a consultation with a lawyer on the Platform.
After that, we recommend sending a message to the lawyer to agree on the specific format of the consultation!
It can be done in the following ways:
- Over the phone;
- In person, at the lawyer's office;
- Remotely.
What's the registration process on the Platform for the users?
We appreciate your interest in our Platform!
By following this link, you will be able to watch a short video that will help you better understand the registration process on the Platform.
After successful registration, you will be able to schedule a free consultation with any lawyer on the Platform!
Where to search answers to your questions?
Sometimes there is a desire to independently explore a certain topic, and in this case, the 'Questions and Answers' section of the Platform can be helpful.
By following this link, you will be able to find a video tour on how to use this section and what options are available in it.
How to get online assistance with consular matters?
The Ministry of Foreign Affairs (MFA), with the support of one of Europe's largest cryptocurrency exchanges, WhiteBIT, has launched a chatbot to assist Ukrainians worldwide.
The chatbot is capable of serving multiple users simultaneously and providing consultation on the most common inquiries, including:
- Entry requirements for foreign countries.
- Procedures for obtaining temporary protection, social security, repatriation to Ukraine, consular services, and more.
In addition to the chatbot, citizens can also contact the call center at +38 (044) 224-57-20.
For more details, please follow the link.
Who is the Human Rights Commissioner and how can you reach out to them?
Every individual has the right to address the Human Rights Commissioner of the Parliament of Ukraine to protect their rights, according to Article 55 of the Constitution of Ukraine. According to the law "On the Human Rights Commissioner of the Parliament of Ukraine," a person can contact this body if their rights and freedoms have been violated by state authorities, local self-government bodies, their officials, as well as legal and natural persons.
Hotline of the Human Rights Commissioner of the Verkhovna Rada of Ukraine: 0800 50 17 20
Email: [email protected]
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